Privacy Policy

A2DK Agro Commodities ("we", "us", "our") is committed to protecting your personal data. This policy explains what we collect, why, and how we handle it.

1. Who We Are

A2DK Agro Commodities is a single-origin agro commodity business based in Andhra Pradesh, India. We supply premium vanilla and cocoa products to businesses and individuals. Contact: info@a2dkagrocommodities.com

2. Data We Collect

We collect personal data in two ways:

• B2B inquiry form: company name, contact name, email address, phone number, product interests, and any message you provide.
• Orders via Shopify: name, email, shipping address, and payment information (processed securely by Shopify's payment infrastructure — we do not store card details).
• Analytics: anonymised browsing data (pages visited, session duration, device type) collected via Google Analytics 4.

3. How We Use Your Data

• To respond to B2B inquiries and fulfil orders.
• To send transactional emails (order confirmations, shipping updates).
• To understand how our website is used and improve it.
• To comply with legal obligations.

We do not sell your data to third parties or use it for advertising.

4. Third-Party Processors

• Shopify Inc. — e-commerce platform and payment processing.
• Google LLC — Google Analytics 4 for anonymised usage analytics.
• Gmail / Google Workspace — email communication.

5. Data Retention

Inquiry data is retained for up to 2 years unless you request deletion. Order data is retained as required by Indian tax and accounting law (typically 7 years). Analytics data is retained per Google's standard retention settings (14 months).

6. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data (subject to legal obligations).
• Withdraw consent for analytics at any time via your browser or cookie settings.

To exercise any of these rights, email us at info@a2dkagrocommodities.com. We will respond within 30 days.

7. Security

We take reasonable technical measures to protect your data. All data transmission is encrypted via HTTPS. Payment processing is handled by Shopify's PCI-DSS compliant infrastructure.

8. Cookies

We use cookies for analytics and session management. See our Cookie Policy for details.

9. Changes to This Policy

We may update this policy from time to time. The effective date above reflects the most recent revision. Continued use of our website following any changes constitutes acceptance of the updated policy.

10. Contact

Questions about this policy? Email info@a2dkagrocommodities.com or write to us at A2DK Agro Commodities, Andhra Pradesh, India.